The Hawaiian Exotic Wood Specialists

Imua Ukulele Inc. Warranty

Imua Ukulele Inc. warranty is not transferable from the original owner to a subsequent owner, and does not cover Imua Ukulele Inc. ukuleles purchased outside the US, where Imua Ukulele Inc. distributors assume responsibility for repairs and service.

To help protect your investment, Imua Ukulele Inc. provides this limited warranty. Please review it and keep it handy. And if your ukulele ever develops a problem you believe is covered under warranty, feel free to call with any questions you might have.

Though filling out the registration form online is not a condition of the warranty, doing so can help us confirm that you are the original purchaser. So, please take a few moments to fill it out.

Warranty

1. Terms and Conditions

IMUA UKULELE INC. warrants solely to the original purchaser of this IMUA UKULELE INC. musical instrument that the instrument purchased shall be free from defects in materials and workmanship under normal use for as long as the instrument is owned by the original purchaser, and until the ownership of the instrument is transferred to another (unless otherwise noted by IMUA UKULELE INC.). This Limited Warranty does not apply: (a) to wear or breakage of frets or strings, or other normal wear and tear of the instrument or its parts; (b) to asserted defects caused by modification, misuse or abuse or improper maintenance of the instrument; (c) to asserted defects involving subjective personal likes or judgements; (d) to asserted defects caused by accident or exposure to extremes of temperature or humidity which cause harm to the instrument; (e) to defects asserted by any purchaser who did not purchase the instrument from an authorized IMUA UKULELE INC. dealer in the United States of America; (f) to ukuleles owned by non-U.S. residents, or (g) to electrical components not manufactured by IMUA UKULELE INC..

IMUA UKULELE INC. INSTRUMENTS PURCHASED OUTSIDE OF OR PERMANENTLY RELOCATED FROM THE UNITED STATES OF AMERICA ARE NOT WARRANTED BY IMUA UKULELE INC. WARRANTIES FOR THESE INSTRUMENTS, IF ANY, ARE PROVIDED BY THE AUTHORIZED DISTRIBUTOR OR DEALER IMPORTING IMUA UKULELE INC. INSTRUMENTS.

2. Limitation on Obligations

The obligations of IMUA UKULELE INC. hereunder are limited to repair or replacement of parts of the instrument found to be defective under this Limited Warranty. In no event shall IMUA UKULELE INC. be liable for any indirect, incidental or consequential damages, including but not limited to time, wages or lost profits, of any nature or kind or for damages to or loss of property.

THIS LIMITED WARRANTY IS THE SOLE WARRANTY OF IMUA UKULELE INC. WITH REGARD TO IMUA UKULELE INC. STANDARD, LIMITED or CUSTOM EDITION MODELS, AND IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PURPOSE.

3. No Other Warranties

The Limited Warranty set forth herein constitutes the entire warranty and representation of IMUA UKULELE INC. instruments only. This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices which may be executed in connection with the purchase of the IMUA UKULELE INC. musical instrument. NO representation or warranty made by any IMUA UKULELE INC. salesperson, dealer, agent, representative or employee shall be binding upon IMUA UKULELE INC. other than as set forth herein.

4. Claim Procedures

Unless purchaser is notified in writing that repairs and service under this Limited Warranty may be made by an authorized IMUA UKULELE INC. dealer or authorized IMUA UKULELE INC. warranty repair center, claims for warranty performance and service shall be made by sending the instrument, shipping and insurance prepaid by the purchaser, to IMUA UKULELE INC. at the address shown on the face of this Limited Warranty, together with (a) evidence confirming the original purchase by purchaser (such as a copy of the sales invoice or receipt, a credit card slip, or the like); (b) a brief description of the nature of the asserted defect; and (c) the name, address and phone number of the original purchaser to whom the instrument is to be returned.

Please call IMUA UKULELE INC. prior to shipping your ukulele.

IMUA UKULELE INC. shall review the description of the asserted defect, examine the instrument, and make service, repairs and replacements as appropriate under this Limited Warranty. Upon completion of the service, the instrument shall be returned by IMUA UKULELE INC to the original purchaser, shipping and insurance to be paid by the purchaser. In the event it is determined that the asserted defect is not covered by or is excluded from this Limited Warranty, the instrument shall be returned without repairs or replacement, shipping and insurance to be paid by the purchaser.

5. Legal Remedies

Depending upon the state in which you reside, you may have additional legal remedies available under the applicable Commercial Code or Consumer Warranty laws.

Important Care Instructions

Your ukulele is constructed from solid wood that was carefully dried and seasoned. Solid wood will absorb moisture in wet climates and give off moisture in dry climates. If you live in a desert, high mountain, or cold winter region, you will experience dry weather from time to time which could crack your ukulele. If not taken care of properly, your ukulele will crack. This damage is very serious and is not covered by this limited warranty, but can easily be prevented by storing your ukulele in a case and by using a sound hole humidifier.



For further information, please contact us
By mail: Imua Ukulele Inc. 875 Waimanu St. #108, Honolulu, HI 96813
By call or fax: TEL: 1-808-691-9469 · FAX: 1-808-356-0911
By email: info@imua-ukulele.com

Imua Ukulele Inc

Hawaiian Koa Ukulele, Solid Koa Ukulele, Concert Ukulele, Soprano Ukulele, Tenor Ukulele, Cutaway Ukulele, Curly Koa Ukulele

Imua ukuleles are made in Hawaii from solid Hawaiian Koa wood. Imua ukulele make soprano, concert, and tenor sizes with the cutaway option and also MiSi and Fishman passive and active pickup options. Imua Ukulele also offers a Hawaiian koa curly optional upgrade in regular curly Hawaiian koa and master grade Hawaiian koa.

We encourage you to visit Hawaii and see our ukulele factory. While in Hawaii you should be sure to visit not only our Imua Ukulele factory, but also take the time to visit Kamaka Ukulele, KoAloha Ukulele, Koolau Ukulele, Kanilea Ukulele, G-string Ukulele, Kelii Ukulele, Sonny-D Ukulele and so many others.

Be sure to visit all the different ukulele dealers in Hawaii also who sell not only many local models but also Martin Ukuleles, Big Island Ukuleles, Pono, Anuenue, and many others. Some of the dealers are Easy Music Center, Island Guitars, Harry’s Music, Good Guys, PuaPua and PoePoe in Waikiki. If you are on Maui be sure to visit Lahaina where there are so many ukulele dealers such as Bounty Music and Lahaina Music. While on the Island of Hawaii, or the Big Island, be sure to visit Hilo Guitars and Agasa music stores as well as some of the Big Island manufacturers like Pegasus guitars and ukuleles or Moore Bettah Ukuleles. While on Kauai be sure to visit Scotty’s Music.

Be sure to come during one of the many events like the Ukulele Picnic in the Spring or the Roy Sakuma’s Ukulele Festival in July. If you are looking for lessons, there is the Ukulele Hale by Jodi Kamisato as well as the Roy Sakuma Ukulele School. You can also find free lessons at places like PuaPua Ukulele shop in the Sheraton and Moana Surfrider hotels.

There are so many manufacturers, dealers, schools, and event surrounding the ukulele you could spend your entire time in Hawaii just doing things ukulele related. So come, enjoy and Kanikapila! Mahalo.